You can order seafood for yourself, or for friends, family, and colleagues. We'll gladly ship your order as a gift, complete with your personalized greeting. Don't know what to send? Gorton's Fresh Seafood gift certificates are sure to be a big hit!
You can rest assured that your online order is secure. However, if you would prefer to order by phone, please call one of our friendly seafood specialists at 800-335-3674.
Ordering Online Order securely right here on our website! Simply select the item(s) you would like to receive, enter the quantity, and click the "Add To Cart" button. When you are finished shopping, click the "Checkout" button to place your order. You will be prompted for payment and shipping information.
First-time customers will need to setup an account. This is solely for the purpose of processing your transaction and notifying you about your order.
To set up an account, simply select the "Create An Account" link from the navigation bar on the left side of your screen and follow the instructions.
Ordering Confirmation Your order will be confirmed upon receipt by email. You will also receive email notification, including FedEx order-tracking information, when your order is shipped.
Availability Due to ever changing weather and supply conditions out of our control, occasionally an item will become unavailable after an order is placed. Should that happen we will contact you as soon as possible to discuss substituting another item of equal or greater value, or changing the delivery timing.
Please be advised that the following restrictions apply to the sale of Maine Lobster Tails: In accordance with the laws set forth by several New England states, we are not able to ship Maine Lobster Tails to Massachusetts, Maine, New Hampshire, and Rhode Island. Gortons Fresh Seafood makes every effort to comply with both national and local laws that govern the seafood industry. We apologize for any inconvenience caused to you, and suggest that if you do want to send an order to one of these states that you choose one of our other lobster tail selections such as Rock Lobster Tails or Rock Lobster Turf and Tails, or any of our other live lobster or seafood offerings. If you need help with a substitution due to this restriction please contact us at 1-800-335-3674.
Delivery Timing
We ship all orders overnight via Fedex. To ensure freshness, we are not able to ship over weekends.
| FedEx Standard Overnight |
| Orders Placed by midnight Eastern Time |
Delivered by 3PM |
Monday Tuesday Wednesday Thursday
Friday Saturday Sunday |
Wednesday Thursday Friday Saturday for an additional $15 Tuesday Tuesday Tuesday | |
|
| FedEx Two Day |
| Orders Placed by midnight Eastern Time |
Delivered by 3PM (Or at a later date if you wish) |
Monday Tuesday Wednesday
Thursday Friday Saturday Sunday |
Thursday Friday Tuesday or Saturday for an additional $15 Tuesday Wednesday Wednesday Wednesday
| |
* Saturday delivery is available on all orders, except those placed on Fridays, for an additional fee.
Please keep in mind that you may always specify a later delivery if you wish.
We take the time to prepare every shipment to order, after all the orders are received in. This takes some time, which is why we actually ship the order the following day, after the order is taken.
Orders received before 7:00 pm EST, Sunday through Thursday, will be shipped via FedEx Standard Overnight service the following business day. So, for example, if you place your order on Tuesday before 7:00 pm EST, you will receive your order on Thursday morning of the same week. Orders received after 7:00 pm EST will be shipped a day later.
Rush orders for an additional fee may be available. Please contact us if you are interested in this option.
Delivery Terms Seafood products are very perishable. All our shipments are packed with ample refrigerant to maintain the product in average weather conditions for the shipping period (estimated conservatively to allow for some extra time). It is recommended that someone be available to receive shipments from Gorton's Fresh Seafood upon delivery, or shortly thereafter. If you are sending a gift to someone, please notify them when to expect the delivery. If no one is available, and the package is left unattended for an extended period (especially in hot climates), we cannot guarantee that the seafood will remain in good condition.
Upon receipt we recommend that you unpack the shipper contents as soon as possible and store the seafood in the refrigerator and/or freezer, as appropriate, to maintain optimum freshness. The shipping containers are not suitable for storing your product after receipt.
Please check the shipping address carefully for errors. We cannot guarantee shipments that FedEx is unable to deliver.
You'll Love Every Bite. Guaranteed!
If you are not completely satisfied with your order - for any reason - we ask that you contact us within 24 hours of delivery. When appropriate, we will replace your purchase or refund your money, whichever you prefer.
Free Seafood Guide Included We will ship with your order a special seafood handling and preparation guide and a recipe booklet filled with delicious ways to prepare your seafood. A shellfish guide and lobster bibs will also be included for live lobster and clam orders.
Customer Service Call Toll Free: 800-335-3674 or contact us by email.
We always welcome your feedback. Please take a moment to contact us either by phone or email to let us know your thoughts, ideas, and comments about Gorton's of Gloucester.